Business knowledge assistant
Company knowledge, ready to use.
Give staff answers from approved policies, proposals and process documents, with links to the sources.
Explore a pilotThe working flow
How it works.
We check document quality and permissions first. Missing or conflicting evidence must stay visible.Receive a question
Search permitted sources
Compare and cite evidence
Answer or surface the gap
Access and responsibility
Clear access. Clear responsibility.
It can look at
Approved SharePoint, OneDrive or document locations, respecting the permissions already attached to the user.
It can prepare
Source-linked answers, comparisons, draft procedures and a record of conflicting or outdated material.
People decide
Which documents are authoritative, how conflicts are resolved and whether a draft becomes official guidance.
Illustrative example
See where the answer came from.
If the sources disagree or cannot answer the question, the assistant flags the gap.Answer supported by 3 approved sources
1 older procedure conflicts
Document owner asked to confirm
The pilot
What you receive.
Source and permission review
Authority and citation rules
Test questions and expected behaviour
Assistant configuration, training and handover
Typical timing
Once the source locations and document owners are agreed, a pilot usually takes two to four weeks.Is this a good fit?
A good starting point
Staff lose time looking for established information and you can name a manageable set of documents that should be trusted.Hold off for now
Most documents are obsolete, permissions cannot be trusted or nobody can say which source takes precedence.Practical questions
Will everyone see every document?
No. The assistant should respect existing permissions and be tested with users who have different levels of access.
What happens when the documents disagree?
The conflict is surfaced with links to both sources. A document owner decides which guidance should stand.
Business knowledge assistant